Texas Health?��s nursing theory is the Quality Caring Model?? developed by Dr. Joanne Duffy. A nursing theory has principles that underlie the art of nursing and drive the science behind our practice. The eight caring factors listed below must be demonstrated by all nurses, and charge nurses must model this behavior consistently.
Basic Human Needs - Responds to others' priorities regarding safety, physical, psychological and social needs.
Human Respect - Honors worth of humans through unconditional acceptance.
Affiliation Needs - Engages family/caregivers in health care situations.
Appreciation of Unique Meanings - Concerned with understanding others frame of reference.
Mutual Problem Solving - Professional behaviors that help patients and families understand how to confront, learn about, and think about their health and illness; involves a reciprocal, shared approach with resulting decisions acceptable to involved parties.
Attentive Reassurance - Listens and concentrates on others. Is reliable, available and attentive.
Encouraging Manner - The professional nurse communicates an attitude that is supportive, open, positive and tolerant.
Healing Environment - The professional nurse creates settings that provide privacy, safety, confidentiality and tranquility.
40%
Teamwork: "Individuals caring for individuals, together"
The Charge Nurse role will communicate and collaborate with all members of the health care team. Valuing diversity, equity, and inclusion is a key strategy of teamwork at Texas Health.
15%
Shared Decision Making: The Charge Nurse role will support and actively participate in shared governance/councils which is Texas Health?��s structure for decision making.

15%
Professional Development: The Charge Nurse role will be committed to developing their individual knowledge and skills, as well as advancing the profession of nursing and engaging in lifelong learning/development.
15%
This role directly assists leadership on a particular unit or units and shift, by offering staff guidance and support, maintaining a clean and safe work environment and ensuring unit operational tasks are completed. Individuals in this role will demonstrate:

Quality Management - Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Conflict Management - Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.

Decision Making and Critical Thinking - Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.

Delegation - Understanding of the need to effectively delegate tasks to others and the ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.

Customer Interaction - Knowledge of the principles and techniques of communicating with a customer; ability to utilize practices, tools, and techniques for customer interaction.

Patient Safety - Knowledge of and experience with tools, techniques and practices for ensuring a safe and harm-free environment for patients; ability to recognize risks and take steps to minimize them.

Care Coordination - Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.

Clinical Policies and Standards - Knowledge of all clinical standards and policies set for a healthcare environment; ability to use industry standards, policies and procedures in the processes of clinical practice.

Patient Rights - Knowledge of principles and practices associated with the rights and responsibilities of patients and caregivers; ability to apply these theories to identify, report, deal with and prevent patient rights violations.
15%